Last Updated: June 2026

At Kashi Culture, we strive to provide high-quality products and ensure customer satisfaction. Please read our Return & Exchange Policy carefully before making a purchase.

No Refund Policy

All sales made through Kashi Culture are final. We do not offer refunds for any products purchased through our website.

Size Exchange Policy

If the size of the product does not fit, customers may request a size exchange subject to the following conditions:

• Exchange requests must be made within 1** days** of receiving the order.
• The product must be unused, unwashed, undamaged, and in its original packaging with all tags attached.
• Customers must provide their order number and proof of purchase.
• Exchange is subject to size availability.

One-Time Exchange Only

We allow only one exchange per order.

Once a product has been exchanged, it cannot be exchanged again, returned, or refunded under any circumstances.

Non-Exchangeable Items

The following items are not eligible for exchange:

• Products showing signs of use, washing, or damage.
• Customized or personalized products.
• Products returned without original tags or packaging.

Shipping Costs for Exchange

Customers may be responsible for shipping charges related to the exchange process unless otherwise specified by Kashi Culture.

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with photographs of the item. We will review the request and provide an appropriate resolution.

Contact Us

For exchange requests or support, please contact:

Kashi Culture

Website: kashiculture.com

Email: support@kashiculture.com

By placing an order on our website, you acknowledge and agree to this Return & Exchange Policy.